Mails

Caught mails on development and staging

Every email that a development or staging build sends (invoices, notifications, password resets…) is caught and never reaches a real person. Open the branch's Mails tab to read them, as HTML, plain text or raw source.

Outgoing mail on production

Production sends email through the platform's mail server. To send as your own domain (for example sales@yourcompany.com ) without landing in spam, authorize the platform in that domain's DNS:

Open Settings → Outgoing mail It shows the mail server in use and the default sender.

Enter your domain and click Check DNS You get the SPF include and the DKIM records to add at your DNS provider, and whether each one already passes.

Send a test email Admins can use Send test email . Check the inbox and the spam folder.

If your domain isn't allowed on the platform's mail server yet, emails go out from the default sender with your name kept, so replies still reach you. Ask the platform owner to add your domain once its records pass.

You can also set up your own mail server in Odoo ( Settings → Technical → Outgoing Mail Servers ): it is then used instead.